Bad communication at Activity Superstore
Iyla - verified purchaser
13/05/2026 15:05:57
Not impressed with communication at your business. I picked a hotel in Halifax, couldn’t get an answer at the Shakespeare hotel. Eventually I did to be told by the new owner that they have never been on the scheme, the hotel had fine bankrupt 2years previous. Email your staff who said it hadn’t gone bankrupt and I could book it as it was still online. Yes but different owner different phone no. Should have been updated. I then opted to go to the Garstang country Golf Hotel. No trouble booking excellent professional staff .
When did your experience take place? 06 May 2026
What was the name of the venue where your experience took place? Best Western Garstang Country Hotel
