Venue fantastic, booking was frustrating
stoppsy86 - verified purchaser
05/09/2025 00:51:41
Absolutely loved the venue. It was much better than what I thought it was going to be. The booking through Activity Superstore was frustrating though. We had a voucher to use which we had to activate. We then had to provide a weeks notice for when we would like to visit the venue. This seems very out of date and doesn’t work if you are trying to go when the weather is good. I had to submit three preferred dates and then wait for confirmation. Despite giving a weeks notice, I never received a confirmation. I had to chase this up a couple of times and even when it got sorted, I was given the wrong date. It was resolved quickly by Diggerland themselves. Because of this, I most likely wouldn’t use Activity Superstore again.
When did your experience take place? 27 Aug 2025
What was the name of the venue where your experience took place? Diggerland (Kent)