Poor service but nice brownies
Lo - verified purchaser
17/07/2025 13:17:29
The brownies were lovely. However, I was ignored multiple times when emailing the complaint o ask when delivery would be and received no communication. I also did not receive my last box.
When did your experience take place? 22 Apr 2025
What was the name of the venue where your experience took place? The Couture Cake Company Grace.Fallon - Supplier Team Hi Lois, thank you for your feedback, and apologies for the missing box. I’ve followed up with the supplier, who confirmed it was a delivery issue. A replacement box is on its way to you and should arrive in due course. Thank you for your patience, and please don’t hesitate to reach out if you need anything further.Response from The Gift Experience